Contact Us

Whatever your question, just let us know.

Customer Service

Please contac us about any issues you’ve met, we ‘ll try best to respond within 48 hours.

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10 thoughts on “Contact Us

    • zveclub
      zveclub says:

      Dear friend, sorry for making your inconvenience, please send us your order number via email so we can better assist you with the problem. We have sent you an email, please kindly check and feel free to contact us.

  1. driffle66 says:

    My order came today for the iPhone 8+ wallet case and I LOVE it! The workmanship is wonderful! It’s a very impressive case for a reasonable sum

  2. gaetoskenneth says:

    I just got the case last night (November 9, 2017). Everything was functional the lighter and the bottle opener, it fits and worked perfectly until tonight (November 10, 2017). The lighter stopped working thinking the battery is low or drained, I did charged it for about half an hour but the lighter doesn’t work anymore. I tried to press the lock 3 times quickly then slide down the button to try if the lighter was working but it’s not. What should I do? Should I try it to charge longer? If it won’t work can I send back the product and send me a new one?

    • zveclub
      zveclub says:

      hello, we are so sorry hear that, please don’t worry about this problem, our most product has 18 months warranty, I let the support staff to contact you by email(because we need your order numbers and also need to protect customer’s privacy).
      Have a good day.

  3. pattyoateshester says:

    I just received two cases that I ordered but neither one is as advertised the brown case with the ribbon tab to access my cards does not come out and my zip case had shown a mirror one inside of case and this one I received does not have it these to things are why I ordered these cases for that I am not a happy customer

    • zveclub
      zveclub says:

      Thanks for supporting ZVE iPhone wallet case.
      We are sorry to hear that has some problems of your case. Please accept our sincere apology.
      In this situation, Could you please send us pictures to show the products &order numbers by Email(for your privacy security) ?
      Then we can confirm which product, and help you solve this problem quickly.

  4. denjermen says:

    Will you guys please make this case (iPhone 6/6s Case Wallet Leather Case with Credit Card Slot Holder) for the iPhone X? Please and thank you!

    • zveclub
      zveclub says:

      Thanks for contacting us, we have launched several kinds of Wallet Leather Case with Credit Card Slot Holder iPhone X, could you send us the link of(iPhone 6/6s Case Wallet Leather Case with Credit Card Slot Holder)?

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