Thank you very much for visiting our after-sales self-service web page.

We’re very sorry for whatever inconvenience from your purchasing.

Here, we hope whatever problems you are experiencing can be resolved. 

Please contact us via the feedback form below and let us know what we can do to help you.

Thank you in advance for all of the information you are providing.


80-day money-back guarantee for any reason.

Customer is welcomed to return your undamaged ZVE product

and receive a full refund for ANY reason in 80 days.


18-month warranty for quality-related issues.

We take care of all quality-related issues with a REPLACEMENT

or FULL REFUND in 18 months.